TECHNICAL SUPPORT

1. What water pressure must a house or apartment have to live like people (2 showers, 2 water pipes washing dishes, etc.)?
   
   What is necessary is between 20 and 30 PSI of water pressure that the house or apartment should have, the minimum.
   For the heater to function properly, it must have a minimum pressure of 10 PSI or more.
   
   Yes! It also works with Hydropneumatic equipment.

   Our heaters work with very little water pressure; from 4.5 PSI (But they will not be sold).
   
   Do not trust those sellers who want to sell you their products saying that they work with little water pressure, here those who are in danger are their pockets.
   

2. Can a heater be installed on the top floor of an apartment or ceiling near the tank?
   
   Yes, if you have enough pressure for the heater to work.
   Not; because it would not have enough water pressure to be able to use the heater and the heater elements would be burning.
   

3. What type of wiring should the heater models have:
   
   INDECO; THOSE WHO WILL PROFORM THEM.
   THERMOMAGNETIC KEY ONLY GENERAL ELECTRIC.
   
   
   • SMART ELECTRONIC THREE PHASE MODELS
   • SMART ELECTRONIC MODELS
   • ELECTRONIC MODEL
   • HYDRAULIC MODELS
   
   

4. What is the indicated heater for jaccuzzi?
   
   The one indicated is the HBIT 400, HBI 308 ELECTRONICA, HBI 300 ELECTRONICA, HBIT 308, HBTI MINI IND600 (FOR JACUZZIS), SUPREME-HBIT-308, HBI-208 - HBTI-208 (FOR JACUZZI TINA).
   

5. Can a heater be installed in the same connections of a clothes washer?
   
   NOT.
   

6. Can the models HBIT 400, HBI 308, HBI 300, HBI-208 INTELLIGENT ELECTRONICS be installed when it has a thermal of 32 amps in the electrical connection (street)?
   
   
   For a modern-day apartment and / or house to have enough energy, or electrical charge, so that in all the usage of its appliances, thermo-magnetic keys do not jump due to lack of power.
   
   It is due to the lack of controls by the authorities and the liveliness of the construction companies, of not spending what is owed, so that the user has what he should have.
   
   And due to the lack of knowledge of the supposed construction engineers, designers and electrical design engineers of loads that limit the load with magnetic thermostats of the street meter with 32 amps in Luz del Sur, and in Edelnor with 15 and 25 amps.
   
   Since these companies are requested by these bad builders and engineers to connect the most useless meters, cheaper for the user ...
   
   After moving to their new house and / or apartment they find themselves in the need to change those thermals and bear all the inconveniences and costs that will be incurred in the face of the liveliness of the electricity companies, that this is another major roll ...
   
   All these authorities, builders, etc. ... seem to be in limbo in terms of construction controls and regulations. In the same case of municipalities and regional governments.
   
   Who protects us users against these bad entities and their abuses ???
   

7. Can these heaters be installed plugged into an outlet?
   
   Not
   

8. The guarantee of our heaters
   
   • They save energy.
   • They save space.
   • Unlimited hot water on demand.
   • Forget the problem of oxidation and calcification, they are ionized electronic systems.
   • Limited lifetime warranty on water heating system (heat exchanger) on electronic models, 01 year on electrical system (Under normal conditions).
   

9. Cold and hot water heater plumbing measurements: ½ ".
   

10. For multiple showers, gyms, hotels etc. contact the offices Tel: 782 5350.
    

11. It is recommended for better energy and water savings to use 2 ½ gallon per minute shower baskets.
    

12. The heaters for provinces do not include installation, material, or per diem

.

NOTE:

Temperatures vary by:

• Water pressures.
• Distances (where the heater is installed to the farthest hot spot in the house).
• Depending on the seasons of the year (summer - winter).
• Height.
• Erratic water pressure fluctuations in a hydropneumatic equipment.
• By unions of pipes of cold water with hot water.
• Due to defective single-lever keys.
• By shower baskets of more than 02 ½ gallons per minute.

13. How to determine the proper heater.

Table # 1 TYPICAL WATER FLOW